We accept most private insurances, but insurance participation status may change at anytime. Please call the office to ensure that we are accepting your plan.
Please check with your insurance carrier to see if pre-authorization is required for any mental health services.
We are NOT a provider for Medicaid/Healthy Kids or Medicare Advantage plans.
We do not take insurance that goes through third party payers.
We are currently providers for Cigna HMO and Aetna HMO.
If you are unable to keep an appointment, kindly give 48 hours notice.
Ask, your pharmacy if you need a Prior Authorization. If they say yes, please call your insurance company and have them fax us the Prior Authorization form to 407-422-0470. Once your provider completes the form we fax it back to your insurance company then we wait to see if they approve or deny the medication.
Please call your insurance company and have them fax us the Prior Authorization form to 407-422-0470. Once your provider completes the form we fax it back to your insurance company then we wait to see if they approve or deny the medication.
Your pharmacy only sends the doctor’s office notification that the medication needs Prior Authorization. The pharmacy does not send the forms to our office. Please call your insurance company and have them fax us the Prior Authorization form to 407-422-0470. Once your provider completes the form we fax it back to your insurance company then we wait to see if they approve or deny the medication.
This process can normally take 3-5 business days. Your insurance company may tell you 7-10 days.
Please let your provider’s assistant know at least a week or more in advance (as soon as possible is best). This way she can help you begin this process.
Urgent requests are reserved for antipsychotics, antidepressants, mood stabilizers and anti anxiety medications. If you have any questions about these classes of medications please do not hesitate to ask your provider’s assistant.
We do not do Prior Authorizations for medications over the phone. Please have your insurance company fax the form to our office for your doctor to complete.
First, call your insurance company or visit their website and ask what medications in that “class” are covered by your plan. Obtain a list of covered medicines and fax it to our office at 407-422-0470. Call the office and speak directly to your provider’s assistant to inquire on how to proceed.
First, call your insurance company or visit their website and ask what medications in that “class” are covered by your plan. Obtain a list of covered medicines and fax it to our office at 407-422-0470. Call the office and speak directly to your provider’s assistant to inquire on how to proceed.
Your insurance company will notify your pharmacy, provider’s office, and will send you a letter with their determination. You may also contact your insurance company directly.
The providers do not complete appeals over the telephone. However, for certain medications they may complete a written appeal or complete a form required by your insurance. Please contact your provider’s assistant for further information.